You will need to retest the written or performance portion of the exam to become ACI certified. ACI allows one calendar year from the date of failure to retest that portion of the exam. If you do not pass the written or performance portion of the exam within a year, you will need to retake the entire certification. We recommend reviewing the sections and standards you initially did not pass prior to re-examination.
To retest just a written or performance only portion of the exam visit the CRMCA Certification Registration web page, select the date you would like to retest, and select either “Written Retest Only” or “Performance Retest Only” on the registration form.